FAQ

What is your Delivery Service?

UK DELIVERY

 UK BASED CUSTOMERS ARE ABLE TO CHOOSE FROM , UPS ,PARCELFORCE, DPD OR DHL AND ROYAL MAIL TO RECEIVE ORDERS.

STANDARD SHIPPING IS WITHIN AN ESTIMATE OF 2-4 DAYS

ALL ORDERS ARE SHIPPED ON A TRACKED AND SIGNED BASES.

ANY ORDER PLACED OVER THE WEEKEND FOR A NEXT DAY DELIVERY WILL BE PROCEED AT THE FIRST WORKING DAY AND SHIPPED ON THE FOLLOWING WORKING DAY.

 

INTERNATIONAL/WORLDWIDE DELIVERY

WE SHIP TO ALL INTERNATIONAL COUNTRIES

ALL OUR INTERNATIONAL DELIVERIES ARE HANDLED BY UPS, DHL AND FEDEX, ROYAL MAIL AND OTHER SPECIFIC HANDLERS FOR YOUR REGION

RELIABILITY IS KEY, WHICH IS WHY WE USE A SIGNED-FOR DELIVERY SERVICE.

PLEASE MAKE SURE YOU OR SOMEONE YOU KNOW WILL BE PRESENT EITHER AT A HOME OR WORK ADDRESS TO ACCEPT YOUR DELIVERY. IF NO-ONE IS IN WE’LL MAKE SURE WE LEAVE A CARD SO THAT A RE-DELIVERY CAN BE ARRANGED, OR YOU CAN COLLECT FROM THE DEPO.

ALL INTERNATIONAL ORDERS ARE SHIPPED ON A TRACKING AND SIGNED BASES.

NEXT DAY DELIVERY IS NOT AVAILABLE FOR INTERNATIONAL DELIVERIES

TAXES AND CUSTOM CHARGES APPLIED BY YOUR REGION ARE THE RESPONSIBILITY OF THE CUSTOMER

PLEASE DON’T REFUSE A DELIVERY. UNFORTUNATELY, REFUSED DELIVERIES WILL INCUR A COST OF THE ORIGINAL DELIVERY PLUS THE RETURN COST. ANY REFUND MADE WILL BE MINUS THE TOTAL DELIVERY AND RETURN COST IN THE CASE OF REFUSED DELIVERIES.

WE TRY OUR BEST TO GET DELIVERIES OUT TO YOU ON TIME, BUT SOMETIMES INTERNATIONAL DELIVERIES CAN TAKE LONGER THAN EXPECTED.

IF YOU HAVE ANY ISSUES WITH RETURNS PLEASE FEEL FREE TO CONTACT US ON INFO@SHOPOBSO.COM AND A MEMBER OF THE TEAM WILL BE IN TOUCH.

 

Any other questions?

Contact us Email - info@shopobso.com